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Local Resources

COVID-19 HOME | LOCAL RESOURCES | MENTAL HEALTH RESOURCES | PARENT RESOURCES | DICTIONARY | OUR RESPONSE

We are continuing to keep this page up-to-date with local resources for our South Plains residents in response to the COVID-19 pandemic. If you know of a resource or update not included here, please reach out to us at marketing@liveunitedlubbock.org or 806.747.2711.
 
If you are looking for additional resources not listed below, please visit https://www.211texas.org/
 
 
Domestic Abuse Hotline 806.747.6941 or 800.736.6941 
Sexual Assault Hotline 806.763.RAPE (7273) or 800.656.4673
Texas Abuse Hotline 800.252.5400

 

 
 
Governor Abbott has issued a statewide order requiring all citizens in counties where there are 20 COVID-19 cases or more to wear face coverings in public spaces where social distancing is not possible. For more information and a list of exemptions, click here. (last updated 07/02/20 11:23 AM)
Learn about what businesses are allowed to reopen and the guidelines for reopening on the Open Texas website. (last updated 05/18/20 03:38 PM)

 

COVID-19 Testing

A list of all available testing sites in the in the city of Lubbock can be found on the Health Department's website at https://ci.lubbock.tx.us/departments/health-department/about-us/covid-19...

Texas Tech COVID-19 Testing (last updated 9/8/20 2:44 PM)

Students without active symptoms are encouraged to seek free testing for COVID-19 at the following sites.

  • Rogers Park Gymanisum 
    • Monday - Saturday from 10:00 AM - 4:00 PM
  • Combest Community Health and Wellness Center 
    • Mondays, Wednesdays, and Fridays from 10:00 AM - 11:30 AM and 12:30 AM - 4:30 PM
  • Urbanovsky Park located near the student REC until September 23rd
    • Monday - Saturday from 8:00 AM - 4:00 PM 
Students with symptoms should arrge testing through Student Health Services 
  • Call 806-743-2848 to make an appointment 
  • Uninsured price for students without Insurance will be $40

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Public Schools

Meals for Students
  • Texas Education Agency has launched Texas Students Meal Finder to help families find out where meals are being provided for students in their area. 
  • Please check the school district updates below for any information that has been released specifically about student meals in Lubbock County.

Lubbock County School District 

Please click on the link below for more specific information about your school district's guidelines and protocols.

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Universities and Colleges

Please click on the link below for more specific information about your school's guidelines and protocols.

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Food & Supplies

Food Assistance - Government Programs

SNAP - Supplemental Nutrition Assistance Program (last updated 4/27/20 11:27 AM) 
WIC (last updated 4/27/20 04:26 PM) 
  • WIC participants can find detailed information and learn how to apply on the Texas WIC website at www.texaswic.org.  In addition, they can locate their local WIC clinic at www.find.texaswic.org
  • WIC participants can also download the latest version of the MyTexasWIC shopping app on the Google Play Store or Apple App Store, officials said. The app informs families which allowable food items are on their benefit packages.
  • Texas WIC will be providing flexibility and temporaily liftting restrictions if your store is sold out of certain WIC foods. For a complete list, visit https://texaswic.org/about-wic/special-wic-food-updates

Food Assistance - Local Nonprofits

Catholic Charities, Diocese of Lubbock (last updated 3/24/20 11:28 AM)
  • Appointments for Food Vouchers must be made online.
  • Vouchers can only be given every two weeks. 
Lubbock Impact (last updated 3/24/20 11:32 AM)
  • Food vouchers every Wednesday at 1:00 PM. Vouchers are given on a first-come-first-serve basis. At present, 20 are available each week. 
  • Emergency Pantry every Wednesday from 6:00 PM - 7:00 PM
Lubbock Meals on Wheels (last updated 3/19/20 11:27 AM)
  • Volunteers to pick up and drop off coolers using the drive-through 
  • Volunteers that are delivering routes 1 – 31 are asked to arrive between 10:45 AM – 11:00 AM
  • Volunteers that are delivering routes 32 – 63 are asked to arrive between 11:00 AM – 11:15 AM
Neighborhood House - Upbring (last updated 3/25/20 05:34 PM)
  • Food vouchers available Monday - Wednesday from 1:00 PM - 3:30 PM.
  • Clients will be admitted into the office one at a time.
  • All applications and other assistance via phone 806.589.1907
South Plains Food Bank (last updated 4/8/20 04:51 PM)
  • You must have a food voucher to receive assistance. Food vouchers may be applied for online here or received from a Food Bank partner.

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Housing, Utilities, Transportation

The CDC has ordered a temporary halt in residential evictions, click here for more information. (9/16/20 4:43 PM) 

Assistance

Atmos Energy (last updated 3/19/20 12:59 PM)
  • Elgibile households may qualify for assistance in paying natural gas and other utility bills. Find out more on Atmos's website.
Catholic Charities (last updated 3/24/20 11:28 AM)
  • Emgerency Assistance
    • Updated hours: Monday-Friday, 1:00 PM - 3:30 PM by appointment only
    • Appointments may be requested on their website.
    • For appointments, asking that only one person per family come inside. Do not come to the office if you are currently sick, have a fever, or have had a fever in the past 48hrs.. 
Neighborhood House - Upbring (last updated 3/25/20 05:34 PM)
  • Anyone needing utility assistance must complete an online application through the Community Development website.
  • Clients may call Neighborhood House for assistance in filling out the form.
  • All applications and other assistance via phone 806.589.1907
Salvation Army (last updated 4/8/20 05:27 PM)
  • Rent and utility assistance available by calling 806.765.9434

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At-Risk Populations

StarCare Specialty Health System

Closures
  • Intellectual Disabilities Day Habilitation – Closed Until Further Notice
  • Silver Star Day Health Center – Closed Until Further Notice
Temporarily Suspended Services
  • Open Access Not Available at this Time – Mental Health Assessments and Outreach, Screening, Assessment and Referral (OSAR) services are by appointment only.
  • Sunrise Canyon Hospital Inpatient Unit Visitation – Only employees and contractors with essential business may enter the inpatient hospital. Video visitation, when applicable, will be provided.
  • Community Meetings – The use of StarCare buildings for non-mission critical community meetings is suspended until further notice.

Senior Adults

Greg Abbott announced that Texas recieved a $16.2 million grant to help communities provide meals for elderly (last updated 3/26/20 10:54 AM) 
Community Food Resources for Seniors (last updated 4/1/20 12:05 PM)
Catholic Charities (last updated 3/23/20 09:34 AM)
  • Elderly Outreach Program
Lubbock Meals on Wheels (last updated 3/19/20 11:27 AM)
  • Starting Monday, March 23, volunteers will pick up and drop off coolers using the drive-through 
  • Volunteers that are delivering routes 1 – 31 are asked to arrive between 10:45 AM – 11:00 AM
  • Volunteers that are delivering routes 32 – 63 are asked to arrive between 11:00 AM – 11:15 AM

Homeless

Open Door (last updated 3/23/20 09:55 AM)
  • Community Center is open every day from 7:00 AM - 5:30 PM
  • Breakfast, lunch, and dinner are being provided by the Salvation Army in an effort to decrease the need for people to travel to multiple locations in the community. 
  • Everyone that enters the facility is screened for for fever, cough and shortness of breath.
  • 6 ft. of separation is being practiced for everyone in the building and the building is being regularly sanitized. 
  • Anyone with a fever is being referred to a clinic or the ER. 
Salvation Army (last updated 3/23/20 09:55 AM)
  • Everyone that enters the facility to be subject to having the temperature taken (via infrared thermometer). Those exhibiting a temperature of 101.4 or above will be referred to medical/health authorities before being granted entry into facilities.
  • Quarantine beds have been set up for anyone with a fever and/or symptom.

Veterans

VetStar (last updated 3/24/20 03:19 PM) 
  • Unitl April 15th, 2020, VetStar SSVF program will place eligible high-risk veteran families living in conregated situations into hotels and motels for up to 45 days.
  • Call 806-470-9317 for more information 

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Financial and Unemployment

Businesses please visit the Lubbock Chamber of Commerce's website or InThisTogetherLBK.com for COVID-19 resources related to business operations.

Texas Workforce Commission (last update 3/20/20 02:42 PM)

  • If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8:00 AM - 6:00 PM Central Time, Monday through Friday.
  • TWC will waive work search requirements for all claimants and the waiting week for those claimants affected by COVID-19. It is important to note that extended Benefits (EB) and Disaster Unemployment Assistance (DUA) are NOT available at this time.
  • TWC has provided a guide for how to apply for unemployment benefits online.

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