Community Partner Updates | Lubbock Area United Way

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Community Partner Updates


Please see below for information about closures, organizations working remotely, cancelations and program updates from our Community Partners related to the COVID-19 outbreak.


Program Updates

American Red Cross

  • Working remotely to help victims of home fires, services available by phone and online
  • Response Fact Sheet

Big Brothers Big Sisters of Lubbock

  • Bigs and Littles are encouraged to use text, video and phone calls

Boy Scouts, South Plains Council

  • Lott Scout Service Center and McMillan Scout Shop open Mondays from 11 AM - 1 PM and Thursdays from 3 PM - 5PM.  During this time, curbside service will be offered for scout shop purchases and appointments may be scheduled for other necessary transactions like processing registrations or submitting advancement records.
  • All in-person council & district events, activities, and meetings will be cancelled and/or postponed until further notice
  • Some troops continuing to meet online

Boys and Girls Club of Lubbock

  • Boys and Girls Club will be having a kids summer camp starting June 1. Visit their website for more information on locations and enrollment.

CASA of the South Plains

  • Staff are available by cell phone or email or by emailing
  • Providing pre-service volunteer training virtually
  • CASA 101 Information Sessions will be held virtually. Community members can register for an upcoming virtual CASA 101 at, by visiting the Event Calendar page on CASA's website, or on their Facebook page.

Catholic Charities, Diocese of Lubbock

  • Food Vouchers, Direct Client Assistance and Youth and Family Service clients can now schedule appointments online
  • Youth and Family Services provided through online video chat for counseling and case management
  • Resale Center now open Monday - Saturday
    • Store hours:
      • Senior shopping hours 9:30 AM - 11:30 AM
      • Store closed 11:30 AM to 12 PM for cleaning
      • Open to all customers 12 PM - 5 PM
    • All shoppers required to wear face masks
    • Donations accepted Monday-Saturday, 9:30 AM - 4 PM

Communities in Schools

  • Communities in Schools is working closely with community and school leaders to provide assistance to the students they serve. 
  • Types of Assistance provided by Communities in Schools durng this time:
    • Staying “virtually” connected to provide academic support and monitor students’ mental health and well-being
    • Connecting teachers with free online curriculum services and SEL (Social and Emotional) resources
    • Continuing student groups via Google Classroom, Zoom, and other platforms
    • Facilitation of school material to parents
    • Connection of resources for families without Wi-Fi or computers
    • Food distribution and referrals to community resources

Early Learning Centers of Lubbock

  • Health checks on all children are conducted outside of the building including taking temperatures
  • Drop off and pick up will be at the door of the facility, parents are not allowed to enter the building
  • All staff participating in regular tempature checks

Family Counseling Services

  • "Telehealth" individual, family, and group counseling available.
  • Please visit the website to request counseling using the "Sign Up" tab.

Girl Scouts of the Texas Oklahoma Plains

  • Girl Scout troops meeting remotely
  • Summer camp registration has been postponed

Goodwill Industries of Northwest Texas

  • All stores and donation centers open with sanitation and occupancy measures in place.
  • Reopening for TPALS Participants 
  • Goodwill will be contacting each student individually by phone to discuss the suspension and how it affects them individually.

Guadalupe Parkway Neighborhood Centers

  • Parkway Center open on Tuesday and Thursdays from 8:30 - 3:30 for homework help for children of essential services personnel
  • Care is free for families. Call 806.763.3963 to enroll.

Legal Aid Society of Lubbock

  • In person services, will resume on May 4.

Literacy Lubbock

  • Offering online classes for ESL and one-on-one and remote tutoring and study resources for GED
  • In-Person classes cancelled until further notice
  • Tiny Tots take home bags are being delivered to homes. Families can sign up here:

Lubbock Children's Health Clinic

  • Please call the clinic to schedule your appointment to be seen. This will minimize the exposure of walk-in visits.
  • Please only bring in the sick child(ren) and one adult if possible. This will allow us to minimize the number of individuals who are in the waiting area.
  • If you are unable to keep your appointment at the East or North Clinic locations please provide us with a courtesy call to cancel or reschedule. Doing so will allow us to serve as many children as we can.
  • We will operate clinics based on the healthcare needs of your child. If your child(ren) are:
    • Sick Clinic (acute visits): East Location, 1307 Martin Luther King Blvd, 806.749.3800
    • Wellness Clinic (physicals, well-exams, immunizations, ADHD Visits): North Clinic, 302 N. University, 806.749.3803

Parenting Cottage

  • On June 1, The Parenting Cottage will be able to resume additional services for families in a safe enviroment.
    • They are encouraging parents to register early and call with any questions or concerns. 
  • The Parenting Cottage is implmenting virtual home visits with families through telephone, FaceTime, Zoom and other virtual resources

Salvation Army

  • Dining room closed. Take-away meels being provided at regular meal times
  • Everyone that enters the facility to be subject to having the temperature taken (via infrared thermometer). Those exhibiting a temperature of 101.4 or above will be referred to medical/health authorities before being granted entry into facilities.
  • Quarantine beds have been set up for anyone with a fever and/or symptom
  • Hope Totes with essential cleaning supplies and rent and utilitity assistance available. Please call 806.765.9434


  • Neighborhood House
    • All applications and other assistance via phone 806.589.1907
    • Anyone needing utility assistance must complete an online application through the Community Development website.
    • Clients may call Neighborhood House for assistance in filling out the form.
    • Food vouchers available Monday - Wednesday from 1:00 PM - 3:30 PM. Clients will be admitted into the office one at a time.

Voice of Hope

  • Continuing to provide victim advocacy and assistance for sexual assault and sex trafficking victims
  • Counseling for sexual assault victims offered online

Volunteer Center of Lubbock

YWCA of Lubbock

  • The YWCA Head Start and Early Head Start programs are temporarily suspended pending guidance from the national office.
  • For infants, toddlers and preschoolers, parents should call (806)776-9734 for any questions.
  • For school-aged children, parents should call (806)776-9505 for any questions.
  • To enroll, parents can go online
  • YWCA is offering free lunches for children 18 and younger: 
    • Pick up location: Talkington YWCA Sun 'n Fun at the concession stand window on the pool patio 
    • Meals will be served Monday-Friday from 11:00 AM - 1:00 PM 
  • Women's Health Initiative receiving assistance remotely and through home deliveries

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Event Cancelations & Postponements

Champions for Children Luncheon

Originally Scheduled: April 15
Postponed to: September 16
Big Brothers Big Sisters of Lubbock
Originally Scheduled: April 24
Postponed to: August 28

South Plains Literacy Symposium

Originally Scheduled: April 24
Postponed to: May 29

MUD Volleyball Tournament 

Communities in Schools 
Postponed to: Saturday, August 8:

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