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Hurricane Harvey Disaster Relief

If you live in an area that has been directly affected by Hurricane Harvey, please call 2-1-1 or visit for information on emergency shelters, food, and water.

Hurricane Harvey crashed into the Texas coast on Friday, August 25, as a Category 4 storm, leaving a wake of destruction in its path. The storm and torrential rains that continue to fall have destroyed homes and businesses all along the Gulf coast and forced tens of thousands of residents to flee.

Lubbock Area United Way invests in first response efforts through its partnerships with organizations such as the American Red Cross and Salvation Army. Whether by raising funds to aid in relief efforts, engaging first-responders or mobilizing partners to help with on-the-ground long-term recovery, United Way and its partners offer hope and help when it is most needed.


The best way to help those impacted by Harvey is to support our local organizations who are equipped to help hurricane evacuees heal after the emergency response is over. While you may want to send food and other items, the infrastructure is not currently in place to support those donations and the biggest need is financial.


Our local Community Partners who are assisting with the relief efforts have asked for the community to focus on the long-term picture. Relief efforts are expected to last well-beyond Thanksgiving and recovery efforts to extend years. Immediate and ongoing needs are continuing to be assessed and identified, and we will continue to provide updates on this website as to how the community can best help the relief efforts.

American Red Cross serving the Texas South Plains

  • Red Cross volunteers are stationed in the atrium of the South Plains Mall accepting monetary donations.Volunteers will be there during normal operating hours.

  • At midnight on 8/29, more than 32,000 people had registered in Red Cross shelters and more than 18,000 stayed in shelters overnight. As of 8/30 (morning), at least 230 shelters had been opened in North Texas. This includes the 5000 capacity mega-shelter at the Kay Bailey Hutchison Convention Center (run by City of Dallas, supported by Red Cross) We have capacity for 7,000+.

  • Two new mega-shelters are opening in San Antonio (S.A. to serve 12,000) and Houston.

  • Local staff, volunteers, fleet and Emergency Response Vehicles, shelter supplies, and other resources have been deployed to the Red Cross Dallas Disaster Command Center. As floodwaters recede and safety improves, Red Cross will start transporting resources south quickly.

  • Red Cross is working closely with the entire response community – government agencies, other non-profit groups, faith-based organizations, area businesses and others – to coordinate emergency relief efforts and get help to people as quickly as possible.

Salvation Army of Lubbock

  • The Salvation Army will have a kettle accepting monetary donations at Red Raider Outfitters four locations: 6818 Slide Road, 6002 Slide Road (Inside South Plains Mall), 2416 Broadway, and 413 University from 9 AM - 7 PM Thursday, August 30, 9AM - 7PM Friday, August 31, and 8 AM - 5 PM Saturday, September 1. Also, if you donate $20 a shirt will be given to a Texas Tech Student affected by Harvey and the donation will go to The Salvation Army to help the South Texas Disaster Relief.

  • Donated goods NOT currently being accepted as the infrastructure is not yet in place to support those donations. The primary need is for monetary donations.

  • Lubbock’s canteen truck ais in Houston as part of the Texas Division fleet of 34 mobile kitchens. They will be joined by 10 units from the neighboring Oklahoma Arkansas Division along with an Incident Management Team. The Florida Division has deployed two mobile bunk houses and two shower units to Texas.

  • As flood conditions slowly improve in some areas of the state and clean-up crews work to make communities accessible, The Salvation Army continues to increase mobile feeding efforts in Texas. With 71 mobile kitchens from Texas and beyond now available for deployment The Salvation Army relief teams are able to reach more people with emergency services each day.


2-1-1 across all affected areas is operational. If someone you know needs help, they can call 2-1-1, 24 hours a day, seven days a week. There may be a wait, but calls will be answered. In case of emergency, dial 9-1-1. 2-1-1 is a free, confidential service that connects people from all communities to essential health and human services—24 hours a day, seven days a week. 2-1-1 will be able to provide local information about evacuation routes, shelters, food and water, health resources, and other needs.

Last updated August 31, 2:34 PM. This information will be updated as we receive additional information.